For Equipment packs, Sixth Form textbook loans and examination post results services (e.g. review of marking) please use “Online Shop” and NOT ParentPay.


ParentPay – our online payment service

We’re pleased to inform you that the school has the facility to accept online payments for school meals, trips and other school activities. Using a secure website called ParentPay you are able to pay online using your credit or debit card.

ParentPay is the preferred method of payment for all items as this reduces the need for cash to be carried by students into school. Whickham School is aiming to become a cashless school in the near future.

Within ParentPay you are able to access the extended facilities which allow parents to view the catering menu offers week by week, and to also view what your son/daughter has purchased each day. You are also able to view trip payments and balances and set reminders if you are paying in instalments for any of your purchases.

ParentPay is easy-to-use and offers you the freedom to make online payments whenever and wherever you like, 24 hours a day, 7 days a week – safe in the knowledge that the technology used is of the highest internet security available and that funds will reach school safely.

Parents have a secure online account, activated using a unique username and password; making a payment using your credit or debit card is straightforward and no card details are stored on the system or are accessible by the school or ParentPay. ParentPay holds an electronic record of all online payments for you to view at a later date. When you make a payment, an e-mail confirmation is sent to you, giving you reassurance that the transaction has been successful.

In addition, ParentPay offers you the ability to set automated email/SMS reminders ensuring you never miss a payment.

Getting started with ParentPay

You should have already received your account activation username and password, which are sent out to new starters in September each year (if you have not yet received this or have misplaced your details please contact the school on Once you receive your details:

  • Visit
  • Enter your activation username and password in the Account Login section of the homepage. NB. These are for one-time use only, you will choose your own username and password for future access during the activation process
  • Provide all the necessary information and choose your new username and password for your account – registering your email address will enable us to send you receipts and reminders
  • Once activation is complete you can go to straight to Items for payment, select which item(s) you want to add to your basket and proceed to complete your payment

Please be assured that ParentPay offers the highest security available and no card details are stored on the system or are accessible by the school or ParentPay. If you have any questions, please contact the school Finance Office on 0191 4960026, selecting option 2.

We thank you in advance for your support in using ParentPay.

For more information please click here :

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